Information Technology Apprenticeships

Information technology has seen the biggest growth of all industries over recent years. It is a powerful tool and core to almost every business. Research confirms that IT user skills are required for over 72% of job roles and making the most of technology is key to improving productivity and efficiency.

There are two sides to IT – knowing how it works, and knowing how to use it. In the first instance it’s the people who program computer software, design applications, install networks in offices and fix things when they go wrong. The other side includes people that are skilled IT users, they use the software to create documents to do their job, and they could work in almost any field, from administration to designers and managers. Our apprenticeships are available in both.

Who could benefit?

Apprenticeships in information technology apply to the IT professional and the IT end user. Whether an individual is in an IT department, responsible for business systems and infrastructure or any other team who use ICT within their job role, they will gain valuable skills and knowledge from an apprenticeship. Job roles include:

What levels are there?

Information technology apprenticeships are available at intermediate (level 2) and advanced (level 3). We provide comprehensive advice and guidance to ensure individuals are matched to the most appropriate level, given their experience and job role.

What skills does it cover?

IT User:

Spreadsheets, word processing and presentations
IT communication fundamentals
Effectively using mobile devices
Effectively using internet and intranet
Effectively using specialist bespoke software
Effectively using collaborative technologies
IT security for users
Maintaining simple websites

IT, Web and Software Professionals:

Customer care in ICT
Software installation & upgrade
System management
Technical advice, guidance and fault diagnosis
Testing ICT systems
User profile administration
ICT system operation
Working with ICT hardware and equipment

Individuals will gain a Diploma in Information Technology as well as functional skills in Maths, English and ICT, which are core aspects of an apprenticeship programme.

How long does an Information technology apprenticeship take?

An Information Technology apprenticeship at level 2 will take approximately 12 months to complete; with a following 12 to 18 months to achieve the Advanced Apprenticeship at level 3.